Reference

Open with clear Legal terms

kirbet sets out the Legal rules behind account access, local wallet checks and the handling of your account details in Indonesia.

Indonesia accessPhone verificationWallet record clarityPolicy contact path
kirbet Open with clear Legal terms
CONTACT FOR POLICY

Contact us when Legal details need checking

A clear support route helps when a Legal question affects your account, identity check or payment record. Start from the account support path beside the cashier area and include the email or phone detail connected to your account. For a DANA or QRIS mismatch, add the receipt reference and displayed status. If your question concerns access, we will explain the applicable policy wording and whether access depends on local law.

Team online

Policy questions

Use the account support path for questions about Legal wording, eligibility checks or a policy notice shown during sign-in. Include the page section and your account contact detail, so we can identify the relevant record without requesting unrelated personal details.

Data requests

Ask us to locate, correct or explain account data through the same support route. State whether you need a copy, a correction or a deletion request, and we will confirm the next account step before changing any record.

Payment evidence

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, attach the payment reference rather than a full wallet password. We use the reference to compare the receipt, account status and applicable Legal handling path.

DATA HANDLING PATH

See how we handle Legal records

Legal handling starts with a narrow account purpose: access checks, payment reconciliation, support replies and the protection of your sign-in.

Account details

We use the details attached to your account to confirm sign-in, phone verification and support ownership.

Payment records

A payment reference can connect a DANA, OVO, GoPay, QRIS, bank transfer or virtual account status to the right account.

Cookies

Cookies may keep a sign-in session, remember a language or retain a page setting.

Account security

Phone verification is part of the account access check, and we do not ask for your wallet PIN through the…

Retention questions

We retain account and payment records only for the operational, legal or dispute-handling purpose connected to them.

Change requests

To request a correction, access copy or deletion assessment, contact the support route beside your account and describe the exact…

Ask what Legal means for your kirbet account

These Legal answers focus on the account decisions you may face before opening access or checking a payment record. We keep the wording practical: what data is used, how to request a change, where a receipt belongs and what happens when local rules affect eligibility. If your situation is not covered, use the policy contact path with your account reference.

Legal covers account access, eligibility wording, data handling, cookies, payment records, policy notices and requests to correct or remove account details. It also explains how we handle questions about DANA, OVO, GoPay, QRIS, bank transfer and virtual account records.

Access depends on local law. We ask you to follow the account path and complete phone verification before account access. If a local rule affects eligibility, the relevant notice takes priority, and our support route can explain the wording attached to your account.

Phone verification helps connect the account request to the person controlling the contact detail and reduces mistaken access to account records. It may also be requested again after a security change or cookie reset. We do not need your wallet PIN for this step.

We use the payment reference and displayed status to match a DANA or QRIS transaction with the correct account and investigate a mismatch. We do not ask for your wallet PIN. If a receipt is unclear, send its reference through the account support path.

Contact the support route shown beside your account and identify the field you want corrected, copied or assessed for deletion. We may confirm account ownership before acting. Include an email, phone detail or record date, but never send a wallet password.

Retention depends on the purpose of the record, such as account access, payment reconciliation, support handling or a dispute. Ask us about a specific record through support with its date or transaction reference, and we will explain the applicable handling path.

Use the account support path beside the cashier area and quote the notice heading or section name. Tell us whether it concerns access, data, cookies or a payment record. We will direct the question to the relevant policy contact and clarify the next step.